Tour Member Evaluation Form | Odysseys Unlimited

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Tour Member Evaluation Form

In an effort to continually monitor the quality of our service, we always ask for your evaluation of the tour upon your return home. We welcome your comments and appreciate your taking the time to complete this form. Where appropriate, please rate the quality of services we provided to you according to the following: Excellent, Good, Fair, Poor

Contact With Our Office Prior to Your Tour

1) How effective were our travel counselors in taking your reservation?:

2) Rate the quality of service you received from our travel counselors once you reserved your tour:

3) Rate the accuracy of your invoice and tour confirmation:

4) Rate the overall quality of printed materials provided prior to departure:

5) Rate your overall pre-tour experience:

6) Please list any additional comments you may have:

Air Travel To and From Your Destination

7) Name of overseas/international airline :

8) Rate the overall quality of service provided by the above airline:

9) Name of domestic/U.S. airline (if used):

10) Rate the overall quality of service provided by the above airline:

11) Please list any additional comments you may have:

Transportation Services While on Tour

12) Rate the quality of transfers between airport and hotels:

13) Rate the comfort and cleanliness of motorcoach(es) used:

14) Rate the quality of service provided by motorcoach driver(s):

15) Please list any additional comments you may have:

Tour Itinerary and Sightseeing

16) Rate the overall quality of included sightseeing:

17) Rate the knowledge and helpfulness of local tour guides (if applicable):

18) Rate the pace of the tour and the amount of time spent in each city or region:

19) Rate the overall quality of your optional extension (if applicable):

20) Please list any additional comments you may have:

Hotel and/or Ship Accommodations

21) Did the overall accommodations meet your expectations?:

Hotels and/or Ships

A) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

B) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

C) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

D) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

E) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

F) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

G) Hotel/Ship Name:

Rate the overall quality of service provided by the above hotel/ship:

22) Rate the overall quality of the accommodations on this tour:

23) Please list any additional comments you may have:

Meals Included while on Tour

24) Rate the quality of meals provided while on tour

A) Breakfasts:

B) Lunches:

C) Dinners:

25) Rate the overall quality of the meals provided on this tour:

26) Please list any additional comments you may have:

Your Tour Director

27) Name of Tour Director:

Name of Second Tour Director (if applicable):

28) Please rate your Tour Director in the following

A) Welcome Briefing:

B) Courtesy and friendliness:

C) Handling tour group efficiently:

D) Knowledge of areas visited:

E) Providing individual assistance:

F) Helping you plan your free time:

29) Rate Tour Director's overall performance:

30) Please list any additional comments you may have:

Overall Rating of Your Travel Experience

31) Overall how would you rate the quality of your travel experience?:

32) How would you rate the value of this tour for the money spent?:

33) What were the most enjoyable aspects of this tour?:

34) What were the least enjoyable aspects of this tour?:

35) Based on this tour experience, would you travel with Odysseys Unlimited again in the future?:

37) Please list any additional comments you may have:

Travel Information

38) Have you traveled with Odysseys Unlimited prior to this trip?:

If yes, how many times?:

39) Why did you choose to reserve this tour with Odysseys Unlimited?:

40) What other tour companies have you traveled with previously?:

41) What areas of the world might be included in your future travel plans?:

General Information

Name:

Address:

City:

State:

Zip Code:

Tour Name:

U.S. Departure Date:

May we have permission to reproduce all or a portion of your comments in our brochures and promotional materials (with your name and home town only) from this tour member evaluation? Please note that this is entirely optional.

Permission to use?:

4 time honoree of Travel + Leisure's World's Best Tour Operator award Voted Best Outfitters on Earth on the web by National Geographic Adventure magazine

For reservations, click here or call toll-free, 1-888-370-6765
Monday through Friday, 9 a.m. to 7 p.m., Eastern Time

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